Terms And Conditions - Sale, Delivery and Storage
Karlsson Leather is a registered trademark of Altair Marketing, Bangalore. These terms and conditions are applicable to all commercial transactions. We do not accept any other terms. No alterations can be made in the specifications or designs once the order is confirmed with an advance.
Price and Payment:
The production will commence upon receipt of the agreed advance payment. On completion of the final product, an intimation shall be sent to the customer via Email, Telephone, Text or Whatsapp message. The customer shall be liable to pay the remaining amount within 5 days from the date of our intimation.
Delivery and Returns:
Goods will be released only on payment of the total agreed amount. The customer shall be responsible for taking delivery of the final product from the our possession within 7 days of the intimation. The customer shall take delivery of the final product within three (3) months of receiving the intimation. We retain the right to dispose the final product if the customer fails to take delivery of the products. We shall not be responsible to refund any sum of money from the advance payment if the final products have been disposed by us. As all our seating is custom made to order, we are unable to extend any kind of returns for the units. If you choose to cancel your order, please know that you forfeit the advance paid.
Surcharge for storage purposes:
If customers fail to take delivery of the furniture within the prescribed time period of 7 days from agreed delivery date & date of intimation, we will charge an additional storage amount of Rs.2000 per CBM (cubic metre of space occupied by the purchased product) for every 30 days for the first 3 months and thereafter the storage charges will be Rs. 3000 per CBM every 30 days for next 3 months. Goods will be released only after full payment is received along with applicable taxes if any.
The product warranty of the final product shall be governed by our standard warranty policy.